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right to cancel

You have the right to cancel your order within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which your or a third party named by you who is not the carrier has taken possession of the goods.

To exercise your right of cancellation, please do inform us (GA11 Sports GmbH, Niesteblick 4, 34266 Niestetal, Tel.: 0561 28760669, E-Mail: info@ga11sports.de) about your decision by means of a clear statement (e.g. a letter sent by post or e-mail). To make it easier for you, you may use our model cancellation form.

In order to keep the cancellation term, it will suffice if you just send the notification of your cancellation before the cancellation period expires.


Cancellation’s follow-up

If you cancel your order, we have to immediately refund all payments we have received from your side, including delivery charges (except for additional costs arising from choosing a different delivery method that standard delivery), at the latest within fourteen days from the date on which the notification of your cancellation has reached us.

For repayments we use the same means of payments you used in the original transaction – unless it was agreed otherwise. We won’t charge you for any repayment fees.

From the date on which you informed us about your cancellation there starts a fourteen days’ period for you to return the goods to us.

You have to bear the immediate costs of returning the goods.

The right of cancellation does not apply to distance selling contracts for the delivery of sealed goods which are not suitable for return for reasons of health or hygiene if their seal has been removed after delivery.

cancellation form

If you want to cancel your agreement, please fill out this form and send it back to info@ga11sports.de. 

- Hereby I/we (*) revoke the reciprocal agreement between me/us (*) and GA11Sports GmbH for the purchase of the following goods (*) / the provision of the following service/span>

service (*) 

- Ordered on (*) / received on (*)

- Name of the client

- Address of the client

- Signature of the client

- Date


(*) Please delete where inapplicable.